Our Team

Goatacre Manor Care Centre team possess traditional core values of:

Respect – Due regard for the feelings, wishes and rights of others.
Equality – Ensure all individuals are treated fairly, specific to their needs, including areas of ethnicity, gender, religion, sexual orientation, disability and age.
Caring – All-encompassing person-centred care.
Integrity – The quality of being honest and having moral principles.
Teamwork – We support each other in order to provide the best possible care.
Excellence – We strive for Excellence in all areas.

We go above and beyond, because it matters

The management team were chosen for their experience, values and their desire to go above and beyond. We ensure that a robust recruitment process is adopted. Once recruited we ensure that all new staff are enrolled onto and supported with completing the Care Certificate and are safely and appropriately inducted. We ensure an appropriate skill mix of staff is on shift and appropriate numbers. Staff are patient, compassionate and kind and give people time to make decisions for themselves.

STEVE OSWALD BSc

STEVE OSWALD BSc

Registered Manager

Steve was appointed as Registered Manager in 2013 following a successful career as a health services manager in the Royal Air Force Medical Services and latterly in the National Health Service. Steve possesses a BSc in Health and Social Care (2009) and a Diploma in Leadership in Health and Social Care (2015). He is passionate about enhancing care and the care environment for residents and their families and friends. His aim is to manage the nursing home that we would like our loved ones to live in.

NADINE GLEISS-MATTHEWS

NADINE GLEISS-MATTHEWS

Deputy Manager

After qualifying as a Registered Nurse in Germany in 1997 I gained experience and developed my knowledge and skills through my work on wards such as stroke units, oncology wards, acute assessments units and Accident & Emergency. Cardiology was always of particular interest to me and this is what I specialised in.
After my move to England in 2007 I decided to leave the hospital environment, and set out to forge a career working with the elderly. I chose and settled at Goatacre Manor Care Centre.
Being a member of the senior management team at Goatacre my passion is quality assurance with the aim for all our residents to be able to continue with their chosen lifestyle no matter what age, disability or limitation.

JODIE LANEY

JODIE LANEY

Deputy Manager

I had been a Carer for 17 years before deciding to conquer Nurse training. Three years later I made it! I qualified as a Registered General Nurse Oxford Brookes University in 2009. I have been at Goatacre Manor Care Centre since 2010. Working here has enabled me to continue to practice my area of passion, geriatric nursing.
I also have a keen interest in pressure care, wound management and wound healing and I am one of the Tissue Viability Link Nurses at Goatacre Manor.

Steve, Nadine and Jodie are supported by a highly trained, committed and a genuinely caring team of registered nurses, care assistants, activities coordinators, administrators, catering, maintenance and housekeepers. The nurses and care assistants provide care 24 hours per day.