About Us

Goatacre Manor Care Centre is a comprehensively equipped Private Nursing Home that is registered under the terms of the Care Standards Act 2000 with the Commission for Social Care Inspectorate and is a member of the Registered Nursing Home Association.

Background

Goatacre Manor Care Centre is owned by Mr and Mrs O’Dea and has provided quality care to the elderly for over sixteen years. Mrs O’Dea was a Registered Nurse on Part 1 of the Nursing & Midwifery Council register until 2004. The Nurse Manager is a Registered Nurse on Part 1 of the Nursing & Midwifery Council register, who has specialised in care of the elderly for fourteen years and has recently completed NVQ level 4 in Management (Registered Managers Award). The Home is registered with the Nursing and Midwifery Council to provide adaptation training for qualified nurses from overseas.

Staff

Goatacre Manor Care Centre currently employs over forty trained and qualified staff, comprising nurses, carers, activities staff, catering, housekeeping, maintenance and administration. In addition, appointed staff are trained as Fire Officer, First Aiders, in moving & handling procedures, infection control and Health and Safety.

Registration

Goatacre Manor Care Centre is registered to provide nursing care for forty-two male or female Residents over the age of 65, but may also provide care for up to three people aged 18 – 65 with physical disabilities and up to three people requiring terminal care, within the overall number. All Residents are assessed prior to admission to ensure that the Home can provide the standard of care needed and that the needs are appropriate to the registration with the Commission for Social Care Inspectorate.

Goatacre Manor Care Centre has twenty-eight single rooms that exceed 12 sq m and seven shared rooms that exceed 16 sq m.

Requests for emergency admissions are evaluated, and may be accepted with the submission of appropriate Care Plans and with an agreed time limit for the proposed Resident’s stay.

Care

Families and friends are encouraged to join the Residents, Families and Friends Committee to participate in enhancing the Residents quality of life.

Each Resident is allocated a “Named Nurse”, a “Keyworker” and a written Care Plan which is updated on a regular basis. The Resident and their family will be involved in the care planning as appropriate and a copy of the updated Care Plan provided for each review. If required, each Resident is also registered with a local General Practitioner after admission. Should any Resident require any specific therapeutic techniques, these can be arranged through their GP and will be provided by a qualified professional.

All staff strive to preserve the dignity, individuality and privacy of Residents within a warm and caring atmosphere and provide a clean, comfortable and safe environment. The changing needs of Residents  are accommodated sensitively, whether such needs are medical, cultural, psychological, spiritual, emotional or social.

Goatacre Manor Care Centre ensures that every Resident’s needs and values are respected regardless of   religion, culture, race or ethnic origin, sexuality or sexual orientation, political affiliation, marital status, parenthood and disabilities or impairments. Goatacre Manor Care Centre    respects  each Resident’s right to independence, privacy, dignity, fulfilment, the right to make informed choices and to take risks.

Activities

Should Residents wish to take part, there is a programme of activities, which is designed to maintain mental alacrity, self-esteem and social interaction with others.

General Information

There is a selection of information held at Reception should anyone wish to make comments or suggestions. These include a Service User’s Guide and information on the Homes procedure for handling complaints. The address and contact numbers for both the Commission for Social Care Inspectorate and the Registered Nursing Home Association are prominently displayed. Also available is a suggestion box for comments and suggestions on any matter concerning the Home.

Goatacre Manor Care Centre   provides the best care possible for its Residents and through its Quality Procedures  monitors, reviews and updates its performance continually.  Goatacre Manor Care Centre is a member of the Registered Nursing Home Association which is recognised for its high standard of care of the elderly and the integrity of its members.